On September 24, 2025 (U.S. Eastern Time), the U.S. Customs and Border Protection (CBP) issued a Withhold Release Order (WRO) against Giant Group’s manufacturing facilities in Taiwan, suspending the import of bicycles, bicycle parts, and accessories into the United States.

In response, Giant Group issued the following four official statements:

1. Commitment to Company Values and Concrete Actions

Giant Group upholds the core values of respecting human rights and safeguarding labor conditions, and has taken the following actions:

Since January 2025, the company has fully implemented a Zero Recruitment Fee Policy, under which all recruitment, agency, and government fees for newly hired migrant workers are borne entirely by the company.

By the end of 2024, Giant completed improvements to employee dormitories, providing safer and more comfortable living conditions.

2. Petition for Revocation of WRO and Clarification of Facts

Giant Group has established internal monitoring mechanisms and third-party audits, and continues to conduct due diligence to ensure all operations comply with international human rights and labor standards. The company will file a petition with CBP to seek revocation of the WRO and demonstrate that appropriate corrective measures have been implemented.

3. Scope of Impact and Contingency Measures

This WRO applies only to products manufactured in Taiwan and exported to the U.S. Supply and sales in other markets remain unaffected. In the short term, shipments to the U.S. may face delays, detentions, or returns. Giant has already activated contingency mechanisms and will work closely with CBP and business partners to minimize the impact.

4. Ongoing Transparent Communication

Giant Group will continue to safeguard labor rights with concrete actions, ensuring transparency, fairness, and alignment with sustainable development values. The company will also keep stakeholders updated on progress and maintain open communication to foster a responsible and sustainable industry environment.

Taiwan’s Ministry of Economic Affairs (MOEA) emphasized its close attention to CBP’s announcement, which indicated suspicions of forced labor in bicycles, parts, and accessories manufactured by Giant in Taiwan.

The MOEA stressed that Giant is a globally recognized bicycle manufacturer, and in order to protect the company’s international reputation, it will cooperate with the Ministry of Labor to help promptly resolve any potential forced labor issues, aiming for an early withdrawal of the WRO. According to Giant Group’s filing, the order is estimated to affect approximately 4–5% of the company’s consolidated revenue.

The WRO was issued under Section 307 of the Tariff Act of 1930 (19 U.S.C. §1307). This is the third WRO issued by CBP in 2025. To date, CBP has placed WROs on 53 companies across China, Japan, Korea, and now Taiwan (including Giant) over forced labor concerns, prohibiting their related products from entering the U.S. market.